{"id":1458,"date":"2017-12-21T15:31:52","date_gmt":"2017-12-21T14:31:52","guid":{"rendered":"https:\/\/aktramedia.de\/?p=1458"},"modified":"2024-02-23T09:18:06","modified_gmt":"2024-02-23T08:18:06","slug":"it-support","status":"publish","type":"post","link":"https:\/\/aktramedia.de\/tr\/portfolio\/it-services\/it-support\/","title":{"rendered":"IT Deste\u011fi"},"content":{"rendered":"

AKTRA Media GmbH, IT (Bili\u015fim Teknolojileri) deste\u011fi g\u00f6revini, sorunlar\u0131 h\u0131zla ve s\u00fcrd\u00fcr\u00fclebilir bi\u00e7imde \u00e7\u00f6zebilmek ve teknolojik \u00f6zellikleri \u00e7al\u0131\u015fanlara ve m\u00fc\u015fterilere kolay anla\u015f\u0131l\u0131r \u015fekilde iletebilmek olarak tan\u0131mlar.<\/p>\n

Uzman bir IT yard\u0131mc\u0131s\u0131, m\u00fc\u015fteri ve \u00e7al\u0131\u015fan memnuniyeti i\u00e7in vazge\u00e7ilmezdir. IT deste\u011fine olan ihtiyac\u0131n\u0131z hangi seviyede ve konuda olursa olsun, bizimle temasa ge\u00e7mekten \u00e7ekinmeyin. Size bedelsiz ve ba\u011flay\u0131c\u0131 olmayan bir teklif sunabiliriz.<\/p>\n

Birinci Seviye \u2013 Temel Destek<\/h2>\n

Birinci Seviye Destek hizmeti yoluyla m\u00fc\u015fterilerin teknik sorular\u0131yla do\u011frudan ilgileniyoruz. Telefon arac\u0131l\u0131\u011f\u0131yla ya da do\u011frudan m\u00fc\u015fterinin i\u015f yerinde hizmet verebiliyoruz. E\u011fer ilgili soruna basit bir \u00e7\u00f6z\u00fcm getirilebiliyorsa, derhal birinci seviye destek hizmeti sunuluyor. E\u011fer bu m\u00fcmk\u00fcn de\u011filse, gelen talepleri ikinci seviye destek hizmetine y\u00f6nlendiriyoruz.<\/p>\n

\u0130kinci Seviye \u2013 Geni\u015f Kapsaml\u0131 Destek<\/h2>\n

\u0130kinci Seviye Destek hizmetiyle, ortaya \u00e7\u0131kan sorunlar\u0131n olas\u0131 \u00fcr\u00fcn hatalar\u0131ndan kaynaklan\u0131p kaynaklanmad\u0131\u011f\u0131na odaklan\u0131yoruz.
\nIT deste\u011finde hata giderme, analiz ve teknik sorunlara dair uzun y\u0131llara dayanan tecr\u00fcbemiz sayesinde, aciliyet ve elveri\u015flili\u011fe g\u00f6re mevcut vakalar\u0131 \u00f6ncelik s\u0131ras\u0131na diziyoruz. Sorun analizini takiben, \u00f6nceki vakalarda i\u015fe yaram\u0131\u015f \u00e7\u00f6z\u00fcmleri ara\u015ft\u0131r\u0131yoruz, \u00e7o\u011funlukla ilgili destek vakas\u0131n\u0131 kapatarak son kullan\u0131c\u0131ya geri bildirim veriyoruz.<\/p>\n

Sistemlerin entegrasyonu<\/h2>\n

IT sistemleri i\u00e7in planlanma ve konfig\u00fcrasyon hizmeti sunuyoruz. Donan\u0131m bile\u015fenlerinin yerle\u015fimi ve kurulumu, sistemleri ve a\u011flar\u0131 m\u00fc\u015fteri ihtiya\u00e7lar\u0131na g\u00f6re \u00e7al\u0131\u015ft\u0131rmak sundu\u011fumuz hizmetler aras\u0131nda. Ar\u0131za halinde, modern hata tan\u0131mlama sistemlerimizle ilgili mekana geliyor ve kullan\u0131c\u0131lara uygulamalar konusunda yard\u0131m ediyoruz.<\/p>\n","protected":false},"excerpt":{"rendered":"

Die AKTRA Media GmbH versteht ihre Aufgabe im IT-Support darin, Probleme schnell und nachhaltig zu l\u00f6sen und selbst technologische Gesichtspunkte auf leichtverst\u00e4ndliche Weise mit Mitarbeitern und Kunden kommunizieren zu k\u00f6nnen.<\/p>\n","protected":false},"author":1,"featured_media":1701,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[20],"tags":[],"class_list":["post-1458","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-it-services"],"translation":{"provider":"WPGlobus","version":"3.0.2","language":"tr","enabled_languages":["de","en","tr"],"languages":{"de":{"title":true,"content":true,"excerpt":true},"en":{"title":true,"content":true,"excerpt":false},"tr":{"title":true,"content":true,"excerpt":false}}},"yoast_head":"\nIT Deste\u011fi - AKTRA Media GmbH<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/aktramedia.de\/portfolio\/it-services\/it-support\/\" \/>\n<meta property=\"og:locale\" content=\"tr_TR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"IT Deste\u011fi - 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